| Question |
Answer |
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| Will the cut grids damage my liner? |
No, we supply specially designed and shaped bumpers the fit on all cut sections of the grids, giving a smooth radius to the cut section, giving protection to any type of liner. |
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| Will the feet cut my liner? |
No, the feet are specially designed to spread the load, and are especially contoured to stop this happening
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| What happens if I buy DIY Safadeck and find I can’t fit it myself? |
Don’t worry, we offer a full fitting service so you can call us and we can arrange for this to be professionally installed for you, let us know and we can give you a price. |
DIY Instruction Manual short.pdf |
| Can I cut the grids? |
Yes, the grids can be cut easily with a general purpose saw, hacksaw, bolt croppers, or tree loppers. |
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| What’s the maximum depth the Safadeck can be used on? |
There isn’t one, the standard Safadeck system is designed and supplied with standard legs for depths of up to 1 metre. For deeper pond we supply Aluminium inserts to reinforce the legs, so depth isn’t a problem. Just let us know when ordering. |
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| My ponds a funny shape, will the Safadeck fit? |
The Safadeck can be cut and adjusted to fit any shape and size pond, here our Pond Safety Grids are being installed by one of our professional installers. |
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| Is the SafaDeck easy to fit myself? |
Half of SafaPond Direct Ltd's customers decide to fit the Safadeck themselves. Generally, the smaller the pond the easier it should be to fit. You will need a hacksaw, a hammer, spirit level,a power drill, a tape measure and good weather. If you consider your DIY skills to be below par, we would recommend that you ask us to fit it for you. Our installers are trained in the installetion of the Pond Safety grid system.
Take a look at the DIY instruction manual or check out our video clips to help you decide.
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DIY Instruction Manual short.pdf |
| Is there a minimum depth required? |
Yes, to use the Safadeck with the legs and feet we need 150mm (very top of the grid to the bottom of the foot), but if the legs aren’t used in ‘beach like’ areas then the minimum height is 60mm (top of the grid to underside of the support beam). |
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| What happens if I run into problems fitting the grid myself? |
Just give us a call, we will attempt to sort out your problems over the phone and talk you through the installation. |
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| What happens if I cut the grids wrong or need extra parts? |
Don’t worry, you can always buy spares from our website, parts are always in stock, so you can order them 24/7 and we will despatch them without delay. |
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| Don’t worry, you can always buy spares from our website, parts are always in stock, so you can order them 24/7 and we will despatch them without delay. |
All parts are always available as spares, so just visit the website, or call us and we will be able to help.The SafaDeck pond safety grids are here to stay, so spares will always be available. |
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| What colour can I have? |
Sorry, black only is currently available. |
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| Does your Safadeck meet RoSPA’s recommendations? |
Yes, the Safadeck complies with their recommendations, of less that 80cm gaps in the grids for entrapment purposes. |
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| Can I remove grids easily for cleaning and maintenance? |
Yes, just remove the child proof clips with a flat screwdriver, and the grids can be removed and replaced easily, remember to put the clips back after refitting the Safadeck.. |
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| What maintenance is required? |
Nothing to the Safadeck itself, we just recommend that you check the fixings periodically just in case of settlement, frost damage, root dislodgement, to the pond or the surroundings etc. |
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| Can we walk on it? |
Yes you can, but we do not recommend that it’s used as a walkway, or play area. It’s a pond safety grid system and it primarily there for safety for children.
It will support the weight of an adult as can be seen on the website, but bear in mind its primary function is a pond safety system.
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| Can my children play on it? |
No, it’s not a play thing, and they should be discouraged from doing so |
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| Will my plant come through the grids? |
Yes, plants live happily with the Safadeck |
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| I have a fountain in the middle of my pond, is this problem for the Safadeck? |
No, the Safadeck can be cut around any shape or size of water feature or fountain, it’s totally versatile. |
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| I have a fountain in the middle of my pond, is this problem for the Safadeck? |
No, the Safadeck can be cut around any shape or size of water feature or fountain, it’s totally versatile. |
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| Will I be able to fit it myself? |
Yes, if you have a minimal amount of DIY skills, and a few tools, then with our comprehensive fitting instructions you should be able to fit it yourself. If in doubt call us any we will be only too happy to answer your questions. |
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| Should the Safadeck above or below the water? |
Good question, the choice is yours, for total safety, we recommend above the water, however you can fit it just below the water level. So by sacrificing a little safety and gaining aesthetics it can be fitted below the water up to 1inch/ 25mm, at this depth the grids and beams become discreet. |
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| Will it rust? |
No, with the Safadeck Pond Safety all the parts are manufactured from top quality materials, all the clips and grids are made from Engineering Polymers and will not corrode and suitable for aquatic conditions. The Aluminium support beams are powder coated giving excellent appearance and added corrosion resistance. |
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| Will I be able to extend the Safadeck, if I modify my pond? |
Yes, the Safadeck system is modular in construction allowing you to add to the existing system at any time, so changing the pond is not a problem, just let us know what you require. |
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| What about leaves? |
Leaves are always a problem in any garden; did you know we supply netting to put over the Safadeck?
The Safadeck Netting Kits are available for all size ponds; the Safadeck Netting Kits consists of the Netting and a pack of clips for securing it to the Safadeck, helping you with the Autumn and winter periods, by helping you to catch the leaves and hence reducing the need for cleaning.
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| Is there anything toxic that will affect my fish? |
No, all the materials are suitable for all aquatic life and will not contaminate the water. |
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| What happens if when I’ve fitted the Safadeck I find it’s not level? |
We have now developed and supply adjustable height sliders that make the installation even easier, and take out all the need to cut the legs to the exact length. |
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| What if I cut the legs too short? |
It’s not a problem as we now supply adjustable slider assemblies, which gives you around 4”or 100mm adjustment on the height of the finished SafaDeck. |
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